Checkout is where intent can turn into revenue but even customers who are ready to buy can drop off at the final step. This talk explores how I work on turning checkout servicing into a proactive revenue lever, recovering more than $1.6M in total payment volume (TPV) across 250+ merchants in under four months.
Rather than treating checkout issues as isolated support tickets, this session looks at how AI and customer signals can help teams identify friction, intervene at the right moment, and turn almost-paid customers into completed transactions.
MLOps World | GenAI Summit 2026 is a two days of case studies, workshops, and expo on taking AI/ML and agentic systems into production – at the Etter-Harbin Alumni photo – full-bleed hero or browse files.
