
Staff AI Engineer
About the Speaker:
Tony Blank is a Staff AI Engineer at Trust & Will, where he leads the internal AI tooling discipline — equipping engineers with background agents, harnesses, and infrastructure that turn AI into measurable engineering velocity. He brings 15 years of developer-community leadership at Twilio, SendGrid, and Agora to the work, bridging deep technical work with business outcomes for developer-first businesses. Tony speaks on the patterns that survive contact with production agents: API standards, eval discipline, build-vs-buy economics, and the org changes as “AI Engineer” splits into specialized roles. Previously seen at APIDays NYC. Based in Denver.
We stopped equipping humans and started automating their worst hour. Instead of teaching people to fish, we built the pond: precise background agents pointed at repeated, skill-independent time-sinks where ROI was measurable on day one. The first build was a bug-triage agent wired to GitHub, Jira, and Notion; every agent that followed was measured the same way — Time Saved Per Task (TSPT) per week — against an amortized cost model (build + inference + maintenance vs. hours saved × loaded hourly cost).
Structurally, the change was moving from a portfolio of per-person tool subscriptions to a portfolio of scoped, measurable background agents with a pre-build attribution conversation baked in. The decision rubric — Sharpness × Cadence × Skill Tax → Pond / Boat / Net / Wade — tells you when to automate fully, when to augment, when to keep a human in the loop, and when the math doesn’t work yet.
Attendees will leave able to: score their own candidate workflows on that rubric, instrument TSPT, build a defensible amortization story, and avoid the most expensive failure mode in AI enablement — “give everyone the tools” — by building the pond first.
MLOps World | GenAI Summit 2026 is a two days of case studies, workshops, and expo on taking AI/ML and agentic systems into production – at the Etter-Harbin Alumni photo – full-bleed hero or browse files.